Topic: Management and leadership

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BMIS – Nov 2019 – L1 – Q2ai – Leadership Definition

Explain the term leadership in relation to its influence on group behavior.

Explain the term Leadership. (2 Marks)

 

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BMIS – Nov 2019 – L1 – Q2aii – Theories of Leadership

Explain the Trait, Style, and Contingency Theories of Leadership.

Explain the following Theories of Leadership:

  • Trait (3 Marks)
  • Style (3 Marks)
  • Contingency (3 Marks)

 

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BMIS – Nov 2021 – L1 – Q4b – Management and leadership

Explain the benefits of informal groups to a business organization.

You were employed by a large manufacturing company as a Corporate Services Executive about a month ago and have on a number of occasions heard the Production Manager indicate that informal groups were the reason for low productivity in the organization and must not be entertained.

Required:
Explain THREE (3) benefits of an informal group to an organization. (6 marks)

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BMIS – May 2020 – L1 – Q1b – Management and leadership

Identify decision-makers for various management tasks in a hospital.

Within the same business organisation, some decision-making might be centralized, with decisions made by senior management. Other decisions might be decentralized and taken by managers or employees involved in operations.

A company owns and operates five private hospitals. It has a head office, a management team, and staff in each hospital (including medical staff such as doctors and nurses). Decisions now need to be made on the following:

i) Decisions about the medical treatment or surgical treatment for individual patients.
ii) Establishing policy on hygiene standards in the hospitals.
iii) Scheduling operations in the operating theatres of each hospital.
iv) Discharging patients from the hospital.
v) Deciding the visiting times for patients in each hospital.
vi) Prescribing drugs for the treatment of patients.
vii) Hiring new staff, such as hospital porters and nurses.
viii) Dealing with payments from insurance companies for the treatment of insured patients.

Required:
For each of the decisions above, identify from the list below whom you would expect to make the decision and briefly explain why.

  • Head Office Management
  • The Management of each hospital
  • Staff in each hospital

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BMIS – May 2019 – L1 – Q7b – Management and leadership

Explain disadvantages of using a balanced scorecard in strategic management.

A balanced scorecard is a model of strategic planning and management implemented by an organization. It is basically a tool used to measure if the executions are in sync with the vision, policy, and strategy of the company. This tool can be used by different organizations. Though the balanced scorecard method proves to be productive in attaining a balanced review, it still has some disadvantages.

Required:
Explain FOUR (4) disadvantages of a balanced scorecard. (8 marks)

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BMIS – May 2019 – L1 – Q7a – Management and leadership

Explain ways to manage geographically dispersed teams effectively.

Apatrapa is a successful international telecommunication company with over 100,000 employees and a headquarters in its base country’s capital city, Accra. A recent report concluded that Apatrapa has been successful because it has seized the opportunities of globalization through a series of initiatives including using virtual work teams spread across continents, cultures, and time zones. These initiatives helped to improve staff productivity and maximized Apatrapa’s use of technology. Key features of Apatrapa’s operation include:

  • Achieving fast communication and saving some travel costs through email, videoconferencing technology, and VoIP (voice over internet protocol) combined with webcam equipment.
  • Working hard to improve communication through its own social networking sites with blogs, wikis, podcasts, RSS feeds, and the use of instant messaging software.
  • Offering a scheme of flexible working practices and home-working to its headquarters staff (10,000 employees have opted to work from home including accountants, Information Systems (IS), and Human Resource (HR) staff). Those switching to home working ‘give back’ 50% of the time they previously spent commuting in the form of extra working hours. Apatrapa estimates that home-workers get 20% more work done than those based in the headquarters building and have comparatively lower absence and staff turnover levels.

Required:
Explain FOUR (4) ways in which managers with responsibility for teams might meet the challenges of teams being geographically dispersed. (12 marks)

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BMIS – Nov 2018 – L1 – Q7 – Management and leadership

Explain key features of supervision and identify managerial skills important to a good leader.

A Supervisor’s role as the lowest level of management is to interface between managerial and non-managerial staff. Management can be exercised over resources, activities, projects, and other essential non-personal things, while Leadership can only be exercised over people.

Required:

a) Explain FOUR (4) key features of supervision. (10 marks)

b) State FIVE (5) range of business and managerial skills important to a good leader. (10 marks)

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BMIS – March 2024 – L1 – Q3b – Management and leadership

Describe five effective leadership practices that can improve organizational performance in African businesses facing below-average results.

Some organisations in Africa are experiencing below average performance as a result of poor leadership practices. Business strategists have the opinion that this below average performance can only be rectified if effective leadership practices are developed and implemented.

Required: Describe FIVE (5) of these practices. (10 marks)

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BMIS – Nov 2023 – L1 – Q3 – Management and leadership

Explain workplace conflict, describe its characteristics, and suggest measures for a supervisor to manage conflicts effectively.

A healthy conflict within an organisation can lead to the generation of new and improved methods of doing things and possibly increased productivity. However, if not properly handled, a conflict could become destructive and have negative consequences on the operations of the organisation.

Required: a) Explain conflict at the workplace. (2 marks)

b) Explain SIX (6) characteristics of a workplace conflict. (12 marks)

c) Suggest THREE (3) measures you would adopt as a Supervisor to manage a conflict. (6 marks)

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BMIS – Jul 2023 – L1 – Q3a – Management and leadership

Explains the concept of leadership and identifies four sources of a leader’s power.

Leadership is undoubtedly an essential complement of position authority. This means that no matter the amount of authority a person wields by reason of the position he holds in an organization, if he does not possess and demonstrate effective leadership qualities, he is bound to fail in the management of subordinates.

Required:
i) In reference to the above statement, explain leadership.
(2 marks)

ii) Explain FOUR (4) sources of a leader’s power.
(8 marks)

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BMIS – Nov 2017 – L1 – Q3b – Management and leadership

Explain the concepts of leadership, power, and authority in a business context.

b) Explain the following:
i) Leadership
ii) Power
iii) Authority
(8 marks)

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BMIS – Mar 2023 – L1 – Q3 – Management and leadership

Differentiates between management and leadership, power and authority, and explains the basic functions of management.

Since being employed by Barry Ltd as Executive Assistant to the Chief Executive Officer about three months ago, you have always heard employees, including some middle-level Managers, use ‘Management’ and ‘Leadership’ interchangeably, which you think is not right.

A staff durbar is scheduled to take place in the next few days, and you have decided to use the platform to educate members of staff on the two concepts as a form of orientation.

Required:
a) Differentiate between ‘Management’ and ‘Leadership’.
(5 marks)
b) Distinguish between ‘Power’ and ‘Authority’.
(5 marks)
c) Explain FOUR (4) basic functions of Management.
(10 marks)

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BMIS – Aug 2022 – L1 – Q3b – Management and leadership

Explains the differences between leadership and management in a business context.

Leadership and Management are two terms often used interchangeably by both business practitioners and academicians.

Required:

As a resource person to a group of accounting students preparing for examinations in Business Management and Information Systems, explain FIVE (5) ways in which the two terms differ from each other.

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BMIS – April 2022 – L1 – Q4 – Management and leadership | Motivation

Discuss the benefits of consultative leadership and explain how Maslow’s hierarchy of needs can be applied to motivate employees.

Seagull Ltd supplies mining equipment and devices to mining companies in Ghana. The company intends to achieve its objective of being the market leader in the industry by 2025. The company’s strategy of achieving this objective is based on motivating its employees with adherence to Maslow’s hierarchy of needs and implementing a consultative leadership approach.

Required:
a) Explain FIVE (5) benefits the consultative leadership approach will contribute to the achievement of the company’s objectives. (10 marks)
b) Explain how the management of the company would apply Maslow’s theory to motivate the employees. Your explanation should include TWO (2) strategies at each level of the hierarchy. (10 marks)

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BMIS – May 2021 – L1 – Q5 – Motivation | Management and leadership

Explain five benefits of a well-motivated workforce and identify two basic schools of thought in leadership.

The board members of Bliss Ltd, at a meeting held last week, were shocked to hear the Director of Finance comment that she did not understand why management continuously spends thousands of Ghana cedis in organizing monthly staff retreats with its attendant loss of man hours, all in the name of what they call “worker motivation.”

As a Management Professional on the board, you have decided to educate the Director of Finance and other like-minded Managers of the company on the need to have a motivated group of employees.

Required:
a) Explain to the Director of Finance FIVE (5) benefits of a well-motivated workforce to a business organization. (15 marks)
b) Identify and explain TWO (2) basic schools of thought in Leadership. (5 marks)

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