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Topic: Introduction to information technology and information systems
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+ past questions and counting.
- 5 Marks
BMIS – Nov 2021 – L1 – Q5b – Introduction to information technology and information systems
Differentiate between explicit knowledge and tacit knowledge in an organizational context.
Question
Organisational knowledge is the sum of all knowledge contained within an organisation that can provide business value. Organisational knowledge is composed of explicit knowledge and tacit knowledge.
Required:
Differentiate between explicit knowledge and tacit knowledge. (5 marks)
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- 10 Marks
BMIS – May 2019 – L1 – Q6a – Introduction to information technology and information systems
Identify and explain controls for network and communication security.
Question
In a sophisticated business environment, computer systems are exposed to security risks that threaten the security and integrity of both the system and the data held in it. The risks associated with hackers, eavesdroppers, and viruses can be minimized through a variety of controls that provide network and communication security.
Required:
Identify FIVE (5) controls that can provide network and communication security and comment on each one of them. (10 marks)
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- 20 Marks
BMIS – Nov 2018 – L1 – Q1 – Introduction to information technology and information systems
Discuss the roles, features, testing, and benefits of a new enterprise-wide information system for Financial Service Overseas (FSO).
Question
Financial Service Overseas (FSO) is a regulator of all companies providing financial services. It currently uses ‘stand-alone’ or unrelated software applications to manage its business processes. The business processes include procurement, inventory control, accounts, clients, and monitoring. It is now considering whether an enterprise-wide system is a suitable replacement for all the unrelated software applications.
Required:
a) Identify FOUR (4) roles the new information system may play in FSO. (4 marks)
b) Explain TWO (2) features of an ‘enterprise-wide’ system. (4 marks)
c) Describe the types of test that should be conducted before the new information system goes ‘live’. (4 marks)
d) Describe THREE (3) benefits an information system built around a database should bring to an organization. (8 marks)
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- 10 Marks
BMIS – March 2024 – L1 – Q5a – Introduction to information technology and information systems
Explain five measures to ensure the reliability of a new information system being developed by Marine Trust Company for improved performance.
Question
The management of Marine Trust Company is developing a new information system to facilitate excellent performance and effective customer service.
Required: Explain FIVE (5) measures to ensure the reliability of the new system. (10 marks)
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- 10 Marks
BMIS – July 2023 – Q5a – Introduction to information technology and information systems
Explain a Transaction Processing System and describe four of its characteristics.
Question
The company in which you work as Clients’ Services Manager has recently registered a steep growth in its customer base. To cater for this level of growth and future occurrences, you have decided to recommend to management to consider the acquisition and installation of a Transaction Processing System (TPS).
Required:
i) Explain a Transaction Processing System. (2 marks)
ii) Explain FOUR (4) characteristics of a Transaction Processing System. (8 marks)
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- 10 Marks
BMIS – Nov 2017 – L1 – Q4a – Introduction to information technology and information systems
Identify five ways in which IT and IS might improve Akosua Textiles Ltd.'s operations.
Question
a) Akosua Textiles Ltd has grown from a hand weaving “kente” factory to a modern textiles and fabric processing company with shops spreading across the country. The company faces a lot of system challenges, and the Board appointed a systems expert to conduct a review of systems and technology within the company.
The findings of the expert were:
- The systems are generally weak and the benefits of modern software applications are lacking.
- The accuracy and completeness of information received by head office from shops need to improve.
- The existing financial system is struggling to cope with the rapid growth of sales.
- Common computerized stock records will also be required for proper inventory management and control.
- Internet possibilities are being missed and there is no virtual network.
Required:
Identify FIVE ways in which Information Technology and Information Systems might improve Akosua Textiles Ltd.
(10 marks)
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- 16 Marks
BMIS – Nov 2017 – L1 – Q2b – Introduction to information technology and information systems
Illustrate how businesses use MIS in Finance, Manufacturing, Sales, and Human Resources.
Question
b) Businesses use Management Information Systems (MIS) in their operations. Illustrate with ONE example each of how businesses use MIS in the following functional areas:
i) Finance and Accounting
ii) Manufacturing and Production
iii) Sales and Marketing
iv) Human Resource Management
(16 marks)
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- 4 Marks
BMIS – Nov 2017 – L1 – Q2a – Introduction to information technology and information systems
Convince a CEO about the benefits of investing in Management Information Systems (MIS).
Question
a) Your friend who is the Chief Executive Officer of a food processing company recently discussed with you the need for his organization to adapt to technological changes by investing in Management Information Systems (MIS). His problem, however, is that the benefits that will accrue to the business may not justify the costs involved in such huge investments.
Required:
Convince your friend by stating FOUR benefits that will accrue to the company for investing in such a project.
(4 marks)
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- 10 Marks
BMIS – Mar 2023 – L1 – Q5a – Introduction to information technology and information systems
Differentiates between data and information and explains essential qualities of information.
Question
One of the most important resources Management of an organization requires in order to make meaningful decisions is credible information which has often been wrongly referred to as data.
Required:
i) Distinguish between data and information.
(2 marks)
ii) Explain FOUR (4) essential qualities of information.
(8 marks)
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- 10 Marks
BMIS – May 2017 – L1 – Q5a – Introduction to information technology and information systems
Introduction to information technology and information systems
Question
There are a large range of information systems available to an organisation, each with different characteristics, reflecting the different roles they perform. Many systems do not fit neatly into a single category.
Required: Describe each of the five systems listed below:
i) Transaction Processing Systems
ii) Management Information Systems
iii) Executive Information Systems
iv) Decision Support Systems
v) Office Automation Systems
(10 marks)
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- 10 Marks
BMIS – Dec 2023 – L1 – Q5a – Introduction to information technology and information systems
Explains five factors to consider before implementing a Management Information Systems (MIS) package.
Question
You recently submitted a memorandum to the Operations Sub-Committee of the Board of Directors of your company recommending the installation and implementation of a Management Information Systems (MIS) package in order to enhance operational efficiency.
In response, the Committee has requested you to outline the conditions to be fulfilled before the package could be successfully implemented.
Required:
Explain FIVE (5) factors to be considered before the implementation of the MIS package.
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- 4 Marks
BMIS – May 2017 – L1 – Q1c – Introduction to information technology and information systems
Describe four qualities of useful information.
Question
c) To be useful, information requires a number of specific qualities. Information systems should therefore aim to produce information that possesses these qualities.
Required:
Describe FOUR qualities of a useful information.
(4 marks)
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- 10 Marks
BMIS – Aug 2022 – L1 – Q5a – Introduction to information technology and information systems
Explains five operational improvements that an organization can achieve by investing in information and communications technology (ICT) systems.
Question
Quantum Manufacturing Ltd has invested GH¢1 million in information and communications technology systems to facilitate more effective operations which will result in operational improvements in their activities.
Required:
Explain FIVE (5) of such operational improvements.
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- 10 Marks
BMIS – Nov 2020 – L1 – Q5a – Introduction to information technology and information systems
Describes five accounting information systems that could enhance the operational efficiency of a company.
Question
The management of Marine Services Ltd intends to convert the existing manual accounting systems to an accounting information system to achieve its operational efficiency.
Required:
Explain FIVE (5) accounting information systems that could be used to enhance the operational efficiency of Marine Services Ltd.
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- 20 Marks
BMIS – Nov 2015 – L1 – Q2 – Business and organisational structure, Introduction to information technology and information systems
Explain Business Process Re-engineering (BPR) and discuss how technology can change business activities.
Question
CLife is a large manufacturing firm dealing in several product lines. Currently, there are plans to explore other foreign markets for its products. Forty staff are tasked with matching goods received notes with orders and then with invoices.
It has been observed that an appreciable length of time is spent trying to find out why some of the sets of three documents do not agree.
While some managers recommend the computerisation of the existing process to facilitate matching, others propose the use of Business Process Re-engineering.
a) Explain Business Process Re-engineering.
(3 marks)
b) State FIVE characteristics of a re-engineered business process. (5 marks)
c) Explain SIX examples of how technology can change the way business activities are conducted, with reference to the CLife scenario where appropriate. (12 marks)
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- 6 Marks
BMIS – May 2021 – L1 – Q4b – Introduction to information technology and information systems
Explain the advantages of a Transaction Processing System (TPS) for a supermarket.
Question
The Management of My Hope Enterprise Ltd, a family-owned supermarket with branches throughout the country, has refused to adopt modern communication technology in its operations, citing heavy initial capital outlay. You have decided to convince the General Manager of the firm who is your friend on the benefits to be accrued from the use of modern technology.
Explain FOUR (4) advantages of Transaction Processing System (TPS) to the General Manager of My Hope Enterprise Ltd.
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- 4 Marks
BMIS – May 2021 – L1 – Q4a – Introduction to information technology and information systems
Explain the concept of Management Information System (MIS) and its benefits to a company.
Question
The Management of My Hope Enterprise Ltd, a family-owned supermarket with branches throughout the country, has refused to adopt modern communication technology in its operations, citing heavy initial capital outlay. You have decided to convince the General Manager of the firm who is your friend on the benefits to be accrued from the use of modern technology.
Required:
a) Explain Management Information System (MIS) to the General Manager in order to convince him of the benefits that will accrue to the company from the use of modern technology.
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