Communications in Business – Page 2

BMF – Nov 2020 – L1 – SA – Q17 – Communications in Business

Identify the decade when early communication models were developed.

Question

Early communication models were developed in the:
A. 1910s
B. 1920s
C. 1930s
D. 1940s
E. 1950s

Answer

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Tags: Business Communications, Communication Models, History
Level: Level 1

Topic: Communications in Business
Series: NOV 2020

BMF – MAY 2016 – L1 – SA – Q17 – Communications in Business

Multiple choice question identifying an example of informal communication in the workplace.

Question

An example of informal communication is

A. Grapevine
B. Buzz
C. Pipeline
D. Noise
E. Uproar

Answer

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Tags: Grapevine, Informal Communication, Workplace Communication
Level: Level 1

Topic: Communications in Business
Series: MAY 2016

BMF – MAY 2016 – L1 – SA – Q16 – Communications in Business

Multiple choice question on the primary ways of exchanging information in workplaces.

Question

In work places, as in all aspects of living, people must communicate. What are the TWO ways of exchanging information?

A. Formal and informal communication
B. Telephone and fax messages
C. Television and newspapers
D. Television and print media
E. Email messages and mobile phones

Answer

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Tags: Business Communication, Communication, Information Exchange
Level: Level 1

Topic: Communications in Business
Series: MAY 2016

BMF – Nov 2014 – L1 – SB – Q6 – Communications in Business

Identify communication barriers and methods to improve communication effectiveness.

Question

Communication permeates every managerial function in work organizations. Communication can only be said to be effective if the message is interpreted in its intended form.

Required:

a. Identify FIVE factors that can constitute barriers to effective communication. (10 Marks)
b. State FIVE methods that can be used to improve communication effectiveness. (10 Marks)

(Total 20 Marks)

Answer

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Tags: Communication Barriers, Communication Effectiveness, Improving Communication
Level: Level 1

Topic: Communications in Business
Series: NOV 2014

BMF – MAY 2015 – L1 – SA – Q20 – Communications in Business

Defining the process of information transmission in business contexts.

Question

The process of transmission of information from one person, group or organisation to another is called:

A. Decoding
B. Communication
C. Globalization
D. Presentation
E. Translation

Answer

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Tags: Business Communication, Communication, Decoding, Information transmission
Level: Level 1

Topic: Communications in Business
Series: MAY 2015

BMF – May 2015 – L1 – SA – Q8 – Communications in Business

This question tests understanding of the type of communication referred to as "Grapevine" in organizational contexts.

Question

Which type of communication is Grapevine?

A. Formal
B. Informal
C. External
D. Formal and Informal
E. Internal and External

Answer

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Tags: Communication, Grapevine, Informal Communication
Level: Level 1

Topic: Communications in Business
Series: MAY 2015

BF – Nov 2015 – L1 – SB – Q6 – Communications in Business

Discussing the concept of communication and its significance in business organizations.

Question

Communication is the life-blood of all business organizations.

Required:
a. Explain the concept of communication. (5 Marks)
b. Explain briefly FIVE reasons why communication is important to business organizations. (15 Marks)

(Total: 20 Marks)

Answer

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Tags: Business Importan Organizational Behaviour, Communication
Level: Level 1

Topic: Communications in Business
Series: NOV 2015

BF – Nov 2015 – L1 – SA – Q19 – Communications in Business

Identifying what is not a standard method of business communication.

Question

Which of the following is NOT a standard example of business communication method?
A. Circulars
B. Newsletters
C. Memorandum
D. Requisition
E. Telegram

Answer

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Tags: Business Communication, Methods, Standards
Level: Level 1

Topic: Communications in Business
Series: NOV 2015

BF – Nov 2015 – L1 – SA – Q15 – Communications in Business

Identifying the term for communication flowing between superior and subordinate.

Question

Communication that flows from the superior to the subordinates and back from the subordinates to the superior is called:
A. Vertical
B. Horizontal
C. External
D. Oral
E. Written

Answer

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Topic: Communications in Business
Series: NOV 2015

BF – Nov 2015 – L1 – SA – Q14 – Communications in Business

Identifying what is not a barrier to effective communication.

Question

Which of the following is NOT a barrier to effective communication?
A. Status differences
B. Fear
C. Information overload
D. Information download
E. Verbal difficulties

Answer

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Tags: Barriers, Communication, Effective communication
Level: Level 1

Topic: Communications in Business
Series: NOV 2015

BMF – May 2018 – L1 – SB – Q6 – Communications in Business

Discusses methods of communication and the pros and cons of video conferencing.

Question

Effective communication skills are essential to any manager or professional accountant in the 21st century.

a. List FIVE methods of communication and state FIVE benefits of using e-mail. (10 Marks)

b. Explain briefly the advantages and disadvantages of video conferencing. (10 Marks)

Answer

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Tags: Business Communication, Communication Technology, Video Conferencing
Level: Level 1

Topic: Communications in Business
Series: MAY 2018

BMF – May 2018 – L1 – SA – Q18 – Communications in Business

Defines the process of using the right words in the right order for communication.

Question

The process of using the right words in the right order to achieve the objective of a message is called
A. Communication Style
B. Communication Skills
C. Communication Personality
D. Communication Structure
E. Communication Creativity

Answer

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Tags: Communication, Communication Structure, Message Delivery
Level: Level 1

Topic: Communications in Business
Series: MAY 2018

BMF – May 2018 – L1 – SA – Q16 – Communications in Business

Describes a type of written communication used to present factual information in a structured manner.

Question

A written communication of factual information on a specific subject presented in an orderly and formal manner is called a(n)
A. Operating report
B. Business plan
C. Feasibility study
D. Business report
E. Business proposal

Answer

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Tags: Business Communication, Formal communication, Report Writing, Written communication
Level: Level 1

Topic: Communications in Business
Series: MAY 2018

BMF – Nov 2021 – L1 – SB – Q3 – Communications in Business

Question asks candidates to state suitable situations for various communication channels and discuss government policies for macroeconomic objectives.

Question

a. State TWO situations in each case when the following communication channels are suitable:
i. Email
ii. Face to face conversation
iii. Memo
iv. Phone call
v. Video conferencing
vi. Letter
(12 Marks)

b. State and explain TWO main policy approaches that governments use to meet macroeconomic objectives.
(4 Marks)

c. In many countries, upcoming industries are protected against foreign competition by government measures against imports. State TWO policies Nigeria may adopt to protect her cottage industry from foreign competition.
(4 Marks)

Answer

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Tags: Communication channels, Email, Face-to-face, Letters, Memo, Phone, Video Conferencing
Level: Level 1

Topic: Communications in Business
Series: NOV 2021

BMF – Nov 2021 – L1 – SA – Q18 – Communications in Business

Question on the year Shannon and Weaver developed their communication model.

Question

Shannon and Weaver’s communication model was developed in:

A. 1929
B. 1937
C. 1949
D. 1957
E. 1969

Answer

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Tags: Communication Theories, Information Systems, Shannon and Weaver
Level: Level 1

Topic: Communications in Business
Series: NOV 2021

BMF – May 2022 – L1 – SB – Q4a – Communications in Business

Explanation of various business report concepts and their uses.

Question

Business reports are written communication of factual information. Explain the following business report concepts:
i. Request for proposal
ii. Project progress report
iii. Performance appraisal report
iv. Feasibility report
v. Chairman’s annual report

Answer

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Tags: Business Reports, Communication, Factual Information
Level: Level 1

Topic: Communications in Business
Series: MAY 2022

BMF – May 2022 – L1 – SA – Q19 – Communications in Business

Identifying a non-standard email folder in most email systems.

Question

Most e-mail systems support the use of folders to help you manage and file your e-mails. The e-mail system will normally include some standard folders, EXCEPT
A. Inbox
B. Sent
C. Maps
D. Deleted
E. Drafts

Answer

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Tags: Email Folders, Email Systems, Technology in Business
Level: Level 1

Topic: Communications in Business
Series: MAY 2022

BMF – May 2022 – L1 – SA – Q6 – Communications in Business

Identifying a limitation of video conferencing in business communication.

Question

Which of the following is a limitation of video conferencing?
A. Eye contact
B. Telecommuting
C. Hiring and retention
D. Competitive advantage
E. Short-notice meetings

Answer

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Tags: Business Technology, Communication Limitations, Video Conferencing
Level: Level 1

Topic: Communications in Business
Series: MAY 2022

BMF – May 2022 – L1 – SA – Q2 – Communications in Business

Identify the primary source of information when researching for a business report.

Question

Which of the following is a primary source of information when researching for a business report?

A. Accounting data
B. Audit investigation
C. Bing
D. Customer database
E. Market research agencies

Answer

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Tags: Business Reports, Information Gathering, Primary Sources, Research
Level: Level 1

Topic: Communications in Business
Series: MAY 2022

BMF – Nov 2022 – L1 – SB – Q5 – Communication in Business

The question covers individual behaviour at the workplace and various forms of communication.

Question

An efficient manager maintains a culture of open and regular communication to resolve differences and create mutual understanding among members of the organisation.

Required:
a. State FIVE characteristics of individual behaviour at the workplace. (5 Marks)
b. Explain briefly the terms “electronic communication”, “visual communication”, and “non-verbal communication”. (15 Marks)

Answer

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Tags: Communication, Electronic Communication, Visual Communication, Workplace Behaviour
Level: Level 1

Topic: Communications in Business
Series: NOV 2022

Topic: Communications in Business

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BMF – Nov 2020 – L1 – SA – Q17 – Communications in Business

Identify the decade when early communication models were developed.

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BMF – MAY 2016 – L1 – SA – Q17 – Communications in Business

Multiple choice question identifying an example of informal communication in the workplace.

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BMF – MAY 2016 – L1 – SA – Q16 – Communications in Business

Multiple choice question on the primary ways of exchanging information in workplaces.

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BMF – Nov 2014 – L1 – SB – Q6 – Communications in Business

Identify communication barriers and methods to improve communication effectiveness.

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BMF – MAY 2015 – L1 – SA – Q20 – Communications in Business

Defining the process of information transmission in business contexts.

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BMF – May 2015 – L1 – SA – Q8 – Communications in Business

This question tests understanding of the type of communication referred to as "Grapevine" in organizational contexts.

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BF – Nov 2015 – L1 – SB – Q6 – Communications in Business

Discussing the concept of communication and its significance in business organizations.

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BF – Nov 2015 – L1 – SA – Q19 – Communications in Business

Identifying what is not a standard method of business communication.

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BF – Nov 2015 – L1 – SA – Q15 – Communications in Business

Identifying the term for communication flowing between superior and subordinate.

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BF – Nov 2015 – L1 – SA – Q14 – Communications in Business

Identifying what is not a barrier to effective communication.

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BMF – May 2018 – L1 – SB – Q6 – Communications in Business

Discusses methods of communication and the pros and cons of video conferencing.

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BMF – May 2018 – L1 – SA – Q18 – Communications in Business

Defines the process of using the right words in the right order for communication.

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BMF – May 2018 – L1 – SA – Q16 – Communications in Business

Describes a type of written communication used to present factual information in a structured manner.

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BMF – Nov 2021 – L1 – SB – Q3 – Communications in Business

Question asks candidates to state suitable situations for various communication channels and discuss government policies for macroeconomic objectives.

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BMF – Nov 2021 – L1 – SA – Q18 – Communications in Business

Question on the year Shannon and Weaver developed their communication model.

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BMF – May 2022 – L1 – SB – Q4a – Communications in Business

Explanation of various business report concepts and their uses.

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BMF – May 2022 – L1 – SA – Q19 – Communications in Business

Identifying a non-standard email folder in most email systems.

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BMF – May 2022 – L1 – SA – Q6 – Communications in Business

Identifying a limitation of video conferencing in business communication.

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BMF – May 2022 – L1 – SA – Q2 – Communications in Business

Identify the primary source of information when researching for a business report.

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BMF – Nov 2022 – L1 – SB – Q5 – Communication in Business

The question covers individual behaviour at the workplace and various forms of communication.

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