- 10 Marks
BMIS – March 2024 – L1 – Q3a – Teams
Explain the concept of informal groups in organizations and describe four features of these groups.
Question
Although informal groups are not deliberately created by the management of organisations, they nevertheless exist and sometimes play positive roles in the achievement of set objectives.
Required: i) Explain an informal group. (2 marks) ii) Explain FOUR (4) features of an informal group. (8 marks)
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