SBL Board – NBC Institute

SCS – May 2021 – L3 – Q4b – Strategy implementation

Identify and present the four perspectives of the Balanced Scorecard and outcome measures relevant to SBL’s performance using case information.

Question

In a table format with the heading “Perspective” and “Outcome measures,” identify the Balanced Scorecard FOUR (4) aspects of performance using the information provided from the SBL case study. (12 marks)

Answer

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Tags: Balanced Scorecard, Critical Success Factors, Customer perspective, Financial Perspective, Internal Processes, Learning and Growth, Performance Measurement, SBL Board
Level: Level 3

Topic: Strategy implementation
Series: MAY 2021

SCS – May 2021 – L3 – Q4a – Strategy implementation

Explain the relevance of the Balanced Scorecard in measuring SBL’s performance as a Critical Success Factor.

Question

The board is concerned that currently there is no formalized method to evaluate the strategic performance of SBL. At a board meeting to brainstorm, Bismark suggested the use of a Balanced Scorecard but his only concern was that it applies to the service industry. Debora Dede Boateng disagrees.

Required:
a) Explain to the board why the Balanced Scorecard can be used or otherwise as a Critical Success Factor (CSF) when measuring the performance of SBL. (8 marks)

Answer

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Tags: Balanced Scorecard, Critical Success Factors, Performance Measurement, SBL Board
Level: Level 3

Topic: Strategy implementation
Series: MAY 2021

SCS – May 2021 – L3 – Q2 – Strategy implementation

Explain the Gemini 4Rs model and how it relates to transformational change within SBL to improve performance.

Question

Edwin is keen that the change in SBL should be transformational. Explain to the board of SBL, using the Gemini 4Rs model, the elements of transformational change by relating it to the case.

(10 marks)

Answer

Find Related Questions by Tags, levels, etc.

Tags: Change Management, Gemini 4Rs Model, SBL Board, Transformational Change
Level: Level 3

Topic: Strategy implementation
Series: MAY 2021

SCS – May 2021 – L3 – Q1 – Strategy implementation

Explain the skills suggested by the Rosabeth Moss Kanter theory that managers should have to change-adept in order to help improve profitability.

Question

Edwin is concerned that the current skill sets of his directors are not sufficient to drive any change management in SBL. At a discussion during a board meeting, the directors vehemently disagreed.

Required:
Explain to SBL’s board, using the Rosabeth Moss Kanter theory, suggested skills that managers should have in order to change-adept to help improve profit. (10 marks)

Answer

Find Related Questions by Tags, levels, etc.

Tags: Change Management, Managerial Skills, Rosabeth Moss Kanter, SBL Board, Strategy
Level: Level 3

Topic: Strategy implementation
Series: MAY 2021

SCS – May 2021 – L3 – Q4b – Strategy implementation

Identify and present the four perspectives of the Balanced Scorecard and outcome measures relevant to SBL’s performance using case information.

Question

Answer

Find Related Questions by Tags, levels, etc.

Tags: Balanced Scorecard, Critical Success Factors, Customer perspective, Financial Perspective, Internal Processes, Learning and Growth, Performance Measurement, SBL Board
Level: Level 3

Topic: Strategy implementation
Series: MAY 2021

SCS – May 2021 – L3 – Q4a – Strategy implementation

Explain the relevance of the Balanced Scorecard in measuring SBL’s performance as a Critical Success Factor.

Question

Required:
a) Explain to the board why the Balanced Scorecard can be used or otherwise as a Critical Success Factor (CSF) when measuring the performance of SBL. (8 marks)

Answer

Find Related Questions by Tags, levels, etc.

Tags: Balanced Scorecard, Critical Success Factors, Performance Measurement, SBL Board
Level: Level 3

Topic: Strategy implementation
Series: MAY 2021

SCS – May 2021 – L3 – Q2 – Strategy implementation

Explain the Gemini 4Rs model and how it relates to transformational change within SBL to improve performance.

Question

Edwin is keen that the change in SBL should be transformational. Explain to the board of SBL, using the Gemini 4Rs model, the elements of transformational change by relating it to the case.

(10 marks)

Answer

Find Related Questions by Tags, levels, etc.

Tags: Change Management, Gemini 4Rs Model, SBL Board, Transformational Change
Level: Level 3

Topic: Strategy implementation
Series: MAY 2021

SCS – May 2021 – L3 – Q1 – Strategy implementation

Explain the skills suggested by the Rosabeth Moss Kanter theory that managers should have to change-adept in order to help improve profitability.

Question

Edwin is concerned that the current skill sets of his directors are not sufficient to drive any change management in SBL. At a discussion during a board meeting, the directors vehemently disagreed.

Required:
Explain to SBL’s board, using the Rosabeth Moss Kanter theory, suggested skills that managers should have in order to change-adept to help improve profit. (10 marks)

Answer

Find Related Questions by Tags, levels, etc.

Tags: Change Management, Managerial Skills, Rosabeth Moss Kanter, SBL Board, Strategy
Level: Level 3

Topic: Strategy implementation
Series: MAY 2021

Question Tag: SBL Board

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SCS – May 2021 – L3 – Q4b – Strategy implementation

Identify and present the four perspectives of the Balanced Scorecard and outcome measures relevant to SBL’s performance using case information.

SCS – May 2021 – L3 – Q4a – Strategy implementation

Explain the relevance of the Balanced Scorecard in measuring SBL’s performance as a Critical Success Factor.

SCS – May 2021 – L3 – Q2 – Strategy implementation

Explain the Gemini 4Rs model and how it relates to transformational change within SBL to improve performance.

SCS – May 2021 – L3 – Q1 – Strategy implementation

Explain the skills suggested by the Rosabeth Moss Kanter theory that managers should have to change-adept in order to help improve profitability.

SCS – May 2021 – L3 – Q4b – Strategy implementation

Identify and present the four perspectives of the Balanced Scorecard and outcome measures relevant to SBL’s performance using case information.

SCS – May 2021 – L3 – Q4a – Strategy implementation

Explain the relevance of the Balanced Scorecard in measuring SBL’s performance as a Critical Success Factor.

SCS – May 2021 – L3 – Q2 – Strategy implementation

Explain the Gemini 4Rs model and how it relates to transformational change within SBL to improve performance.

SCS – May 2021 – L3 – Q1 – Strategy implementation

Explain the skills suggested by the Rosabeth Moss Kanter theory that managers should have to change-adept in order to help improve profitability.

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SCS – May 2021 – L3 – Q4b – Strategy implementation

Identify and present the four perspectives of the Balanced Scorecard and outcome measures relevant to SBL’s performance using case information.

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SCS – May 2021 – L3 – Q4a – Strategy implementation

Explain the relevance of the Balanced Scorecard in measuring SBL’s performance as a Critical Success Factor.

You're reporting an error for "SCS – May 2021 – L3 – Q4a – Strategy implementation"

SCS – May 2021 – L3 – Q2 – Strategy implementation

Explain the Gemini 4Rs model and how it relates to transformational change within SBL to improve performance.

You're reporting an error for "SCS – May 2021 – L3 – Q2 – Strategy implementation"

SCS – May 2021 – L3 – Q1 – Strategy implementation

Explain the skills suggested by the Rosabeth Moss Kanter theory that managers should have to change-adept in order to help improve profitability.

You're reporting an error for "SCS – May 2021 – L3 – Q1 – Strategy implementation"

SCS – May 2021 – L3 – Q4b – Strategy implementation

Identify and present the four perspectives of the Balanced Scorecard and outcome measures relevant to SBL’s performance using case information.

You're reporting an error for "SCS – May 2021 – L3 – Q4b – Strategy implementation"

SCS – May 2021 – L3 – Q4a – Strategy implementation

Explain the relevance of the Balanced Scorecard in measuring SBL’s performance as a Critical Success Factor.

You're reporting an error for "SCS – May 2021 – L3 – Q4a – Strategy implementation"

SCS – May 2021 – L3 – Q2 – Strategy implementation

Explain the Gemini 4Rs model and how it relates to transformational change within SBL to improve performance.

You're reporting an error for "SCS – May 2021 – L3 – Q2 – Strategy implementation"

SCS – May 2021 – L3 – Q1 – Strategy implementation

Explain the skills suggested by the Rosabeth Moss Kanter theory that managers should have to change-adept in order to help improve profitability.

You're reporting an error for "SCS – May 2021 – L3 – Q1 – Strategy implementation"

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