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In work places, as in all aspects of living, people must communicate. What are the TWO ways of exchanging information?
A. Formal and informal communication
B. Telephone and fax messages
C. Television and newspapers
D. Television and print media
E. Email messages and mobile phones
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Find Related Questions by Tags, levels, etc.
Find Related Questions by Tags, levels, etc.
Communication is the life-blood of all business organizations.
Required:
a. Explain the concept of communication. (5 Marks)
b. Explain briefly FIVE reasons why communication is important to business organizations. (15 Marks)
(Total: 20 Marks)
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Find Related Questions by Tags, levels, etc.
The process of using the right words in the right order to achieve the objective of a message is called
A. Communication Style
B. Communication Skills
C. Communication Personality
D. Communication Structure
E. Communication Creativity
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Business reports are written communication of factual information. Explain the following business report concepts:
i. Request for proposal
ii. Project progress report
iii. Performance appraisal report
iv. Feasibility report
v. Chairman’s annual report
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Find Related Questions by Tags, levels, etc.
An efficient manager maintains a culture of open and regular communication to resolve differences and create mutual understanding among members of the organisation.
Required:
a. State FIVE characteristics of individual behaviour at the workplace. (5 Marks)
b. Explain briefly the terms “electronic communication”, “visual communication”, and “non-verbal communication”. (15 Marks)
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The partner in your firm has requested you to train the newly recruited junior audit staff on ISA 260: Communication with those charged with governance.
Required:
Draft a training material for the new junior recruits on the provisions set out in ISA 260 in relation to:
i) The purpose of issuing a Management Letter to a client after an audit.
(5 marks)
ii) The contents of a Management Letter.
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b) Due to increased workload, your firm has just recruited a new junior audit staff member, George Ansong, who has joined the practice directly from University and so has no previous work experience. You have been assigned as his training manager.
George is now looking at summarised material given to him by the audit partner on ISA 260. ISA 260: Communication with those charged with governance deals with the auditor’s responsibility to communicate with those charged with governance in an audit of financial statements. It focuses primarily on communications from the auditor to those charged with governance.
George would like you to explain in more detail what he has read.
Required:
In relation to George’s request, detail the provisions set out in ISA 260 in relation to the following:
i) The main objectives of the auditor in communicating with those charged with governance.
(4 marks)
ii) SIX (6) significant matters the auditor should communicate with those charged with governance about the responsibilities of the auditor in relation to the audit of the financial statements.
(6 marks)
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Working as a team is always encouraged. Teams combine the skills of different individuals and avoid complex communication between different business functions. Every member of the team can be a powerful motivator and team loyalty can be used to control the performance and behaviour of individuals. In fact, teams make fewer, but better-evaluated, decisions than individuals.
Required:
Despite all the advantages that are associated with working as a team, state SEVEN (7) potential drawbacks in working as a team. (10 marks)
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Normu Ltd develops accounting software for small and medium-sized firms. The company, for the past five years of its operations, has operated with a simple form structure with most decisions being taken by the founder. Currently, the company’s market base, as well as its product range, has significantly increased. The company now develops and sells accounting software to large organizations and businesses, resulting in a modification of its existing simple form structure to a decentralized structure where decision-making powers are assigned to branch managers.
Required:
Explain FIVE (5) benefits the company would derive from this new structure.
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Grassroots Limited is operating as a medium-sized company in Accra but has now decided to expand to all the regional capitals, and has therefore decided to decentralize its operations. State FIVE reasons for the decision to decentralize its operations.
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