Question Tag: Organizational Culture

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CSME – Nov 2023 – L2 – Q1 – Business-Level Strategies

Analyze DITA’s strategy consistency with Porter’s six principles of strategic positioning and classify its strategic position.

Adeoye Oladejo was an exceptionally brilliant student. He graduated from the Department of Wildlife and Ecotourism in the Second-Class Upper Division. He was fortunate to undertake his youth service in Lagos with Dovic International Travel Agency (DITA), which apart from sales of tickets and hotel reservations, is reputed for organizing tours for individuals and groups to different parts of the world. By dint of hard work and impressive results in attracting clients to the travel agency, Adeoye was made a sales manager immediately after completing his service year. He held this position for two years, after which he was made a senior operations manager, a position he held before becoming the CEO.

The motto of the company is “service optimized,” and the company is very clear about its primary strategic goal, which is to optimize profit in the short, medium, and long terms. Hence, Adeoye, as the company CEO, undertook a specialized MBA course in International Business Management. He also wrote a book titled Optimizing Profit in International Tourism. In addition, he employed a business manager and an operations manager with very strong backgrounds in financial planning and strategic thinking, apart from the vast experience they acquired in the field of international tourism.

To ensure that DITA remains highly competitive in the global tourism arena, the company has different tourism packages for its clients from all parts of the world. These include cheap airfares, highly-rated hotels at unbelievably low prices, amazing tourist attractions, and the inclusion of rated artists (musicians, comedians, etc.) for the pleasure of their clients. What is quite significant is the fact that DITA has been able to establish excellent working relationships with airlines, hotels, and various service providers in the tourism industry, enabling it to provide world-class services at unbelievably cheap rates that its competitors find difficult to match.

Of course, the services that DITA offers are similar to those of its competitors in the tourism industry, but DITA has been able to introduce special flavors into its packages that render them more attractive than those of its competitors. These include free massages, horse riding, scuba diving, exquisite dinners, welcome parties, limousine airport shuttles, and much more.

However, DITA’s business strategies have trade-offs, which in the short, medium, and long terms offer it some competitive advantage. For instance, it does not offer services to large groups of people exceeding 50 at a time. Thus, it does not offer pilgrimage services. Nonetheless, DITA has become very popular among rated organizations, family groups, groups of friends, and other relatively small teams interested in organized tours to special places worldwide. Another trade-off of DITA’s strategies is that it does not sell travel tickets to individuals, only to groups.

Over two years, the CEO of DITA, in conjunction with the business and operations managers, has successfully established a synergy of all the elements of their business, making them intricately and seamlessly linked together, resulting in great success and a high return on investment for DITA.

To ensure continuity of its strategic direction, DITA organizes periodic training retreats for its staff and sends them on specialized training to enhance their productivity and commitment to the vision, strategic goals, and core values of the company. By doing so, it is systematically creating an impressive organizational culture that is key to its success. Overall, DITA has become a huge success story and a remarkable leader in the international tourism industry.

Required:

a. Discuss how the operations of DITA are consistent with Porter’s six principles of strategic positioning and how individual firms can achieve sustainable competitive advantage. (24 Marks)

b. A business entity can be classified as any one of the FOUR types in terms of strategic position.

i. Identify and briefly explain each of these types. (3 Marks)

ii. To which of these does DITA belong? (3 Marks)

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CSME – May 2017 – L2 – SB – Q2 – Corporate Culture and Strategy

Discuss the cultural web and the ethical principles for maintaining client confidentiality.

Johnson and Scholes suggested that there is a cultural web within an organization.

Required:

a. Discuss the idea of the cultural web and its interrelated elements in a way that would assist a new employee to understand this concept in a business organization. (15 Marks)

b. As a professional accountant, explain any TWO ethical principles or requirements you would consider in deciding whether or not to keep a promise to maintain confidentiality with regards to information acquired from a client in the ordinary course of business. (5 Marks)

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BMF – Nov 2020 – L1 – SA – Q2 – Business and Organizational Structures and Choices

Identify the option that is NOT one of the six inter-related elements of culture within an organisation.

Which of the following is NOT one of the six inter-related elements of culture within an organisation?
A. Control systems
B. Size of the organisation
C. Stories and myths
D. Symbols
E. Routines and rituals

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BMF – Nov 2014 – L1 – SA – Q12 – Business and Organizational Structures and Choices

Identifies an element that does not relate to organizational culture.

Organizational culture relates to all of the following EXCEPT
A. Norms
B. Belief
C. Values
D. Change
E. Tradition

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CSME – May 2019 – L2 – Q7 – Corporate Culture and Strategy

Advise management trainees on the role of culture in organizations and analyze stakeholder theory with underpinning considerations.

a) In an attempt to establish the link between culture and ethics as well as between culture and social responsibility, advise a set of management trainees on:
i. The role of culture in an organization or company. (2 Marks)
ii. Outline any FOUR of the SIX inter-related elements of culture suggested by Johnson and Scholes in their idea of the cultural context of ethics. (8 Marks)

b) Since business entities operate within society, the professional accountant is required to know the theories on the responsibilities of a business entity towards the society in which it operates.
Analyse the stakeholder theory of corporate governance and advise on any TWO considerations underpinning this theory. (5 Marks)

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SCS – July 2023 – L3 – Q4 – Controlling Risk

Prepare an internal memo on how SavvyTech's board can show commitment to risk management and create a risk-aware culture.

Essential aspects of risk management and control are the culture within the organisation. The culture within the organisation is set by the board of directors and senior management (the tone at the top), but it should be shared by every manager and employee.

Required:
You are the ‘Risk and Assurance Manager’ of SavvyTech plc with the responsibility of creating a culture of risk awareness in the organisation. Prepare an internal memo for the management team to be discussed with the board of directors on what they must do to show their own commitment to risk management in the things that they say and do.

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BMF – May 2018 – L1 – SA – Q7 – Management, Individual, and Organizational Behavior

Identifying the level of culture in organizational behavior.

The level of culture in which unconscious beliefs, perceptions, and thoughts reside is known as:
A. Norms
B. Beliefs
C. Values
D. Basic underlying assumptions
E. Behaviors

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BMF – May 2022 – L1 – SA – Q13 – Management, Individual, and Organizational Behaviour

Identifying a component not included in Schein’s espoused values of culture.

Which of the following is NOT a part of the espoused values of culture as propounded by Schein?
A. Philosophies
B. Ethics
C. Strategies
D. Processes
E. Goals

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BMF – Nov 2022 – L1 – SA – Q3 – Management, Individual, and Organisational Behaviour

This question tests knowledge of organizational culture types suited for stable environments.

Which type of culture is best-suited for a large organisation in a fairly stable business environment?
A. Task culture
B. Power culture
C. Boss culture
D. Personal culture
E. Role culture

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BMF – May 2021 – L1 – SA – Q8 – Management, Individual, and Organisational Behaviour

Identifies which dimension does not belong to Hofstede’s five cultural dimensions of organization culture.

Which of the following is NOT part of the FIVE dimensions to differences in organization culture as propounded by Hofstede?
A. Uncertainty avoidance dimension
B. Medium-termism orientation
C. Power-distance dimension
D. Individualism versus collectivism dimension
E. Masculinity versus femininity

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CSME – Nov 2023 – L2 – Q1 – Business-Level Strategies

Analyze DITA’s strategy consistency with Porter’s six principles of strategic positioning and classify its strategic position.

Adeoye Oladejo was an exceptionally brilliant student. He graduated from the Department of Wildlife and Ecotourism in the Second-Class Upper Division. He was fortunate to undertake his youth service in Lagos with Dovic International Travel Agency (DITA), which apart from sales of tickets and hotel reservations, is reputed for organizing tours for individuals and groups to different parts of the world. By dint of hard work and impressive results in attracting clients to the travel agency, Adeoye was made a sales manager immediately after completing his service year. He held this position for two years, after which he was made a senior operations manager, a position he held before becoming the CEO.

The motto of the company is “service optimized,” and the company is very clear about its primary strategic goal, which is to optimize profit in the short, medium, and long terms. Hence, Adeoye, as the company CEO, undertook a specialized MBA course in International Business Management. He also wrote a book titled Optimizing Profit in International Tourism. In addition, he employed a business manager and an operations manager with very strong backgrounds in financial planning and strategic thinking, apart from the vast experience they acquired in the field of international tourism.

To ensure that DITA remains highly competitive in the global tourism arena, the company has different tourism packages for its clients from all parts of the world. These include cheap airfares, highly-rated hotels at unbelievably low prices, amazing tourist attractions, and the inclusion of rated artists (musicians, comedians, etc.) for the pleasure of their clients. What is quite significant is the fact that DITA has been able to establish excellent working relationships with airlines, hotels, and various service providers in the tourism industry, enabling it to provide world-class services at unbelievably cheap rates that its competitors find difficult to match.

Of course, the services that DITA offers are similar to those of its competitors in the tourism industry, but DITA has been able to introduce special flavors into its packages that render them more attractive than those of its competitors. These include free massages, horse riding, scuba diving, exquisite dinners, welcome parties, limousine airport shuttles, and much more.

However, DITA’s business strategies have trade-offs, which in the short, medium, and long terms offer it some competitive advantage. For instance, it does not offer services to large groups of people exceeding 50 at a time. Thus, it does not offer pilgrimage services. Nonetheless, DITA has become very popular among rated organizations, family groups, groups of friends, and other relatively small teams interested in organized tours to special places worldwide. Another trade-off of DITA’s strategies is that it does not sell travel tickets to individuals, only to groups.

Over two years, the CEO of DITA, in conjunction with the business and operations managers, has successfully established a synergy of all the elements of their business, making them intricately and seamlessly linked together, resulting in great success and a high return on investment for DITA.

To ensure continuity of its strategic direction, DITA organizes periodic training retreats for its staff and sends them on specialized training to enhance their productivity and commitment to the vision, strategic goals, and core values of the company. By doing so, it is systematically creating an impressive organizational culture that is key to its success. Overall, DITA has become a huge success story and a remarkable leader in the international tourism industry.

Required:

a. Discuss how the operations of DITA are consistent with Porter’s six principles of strategic positioning and how individual firms can achieve sustainable competitive advantage. (24 Marks)

b. A business entity can be classified as any one of the FOUR types in terms of strategic position.

i. Identify and briefly explain each of these types. (3 Marks)

ii. To which of these does DITA belong? (3 Marks)

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You're reporting an error for "CSME – Nov 2023 – L2 – Q1 – Business-Level Strategies"

CSME – May 2017 – L2 – SB – Q2 – Corporate Culture and Strategy

Discuss the cultural web and the ethical principles for maintaining client confidentiality.

Johnson and Scholes suggested that there is a cultural web within an organization.

Required:

a. Discuss the idea of the cultural web and its interrelated elements in a way that would assist a new employee to understand this concept in a business organization. (15 Marks)

b. As a professional accountant, explain any TWO ethical principles or requirements you would consider in deciding whether or not to keep a promise to maintain confidentiality with regards to information acquired from a client in the ordinary course of business. (5 Marks)

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You're reporting an error for "CSME – May 2017 – L2 – SB – Q2 – Corporate Culture and Strategy"

BMF – Nov 2020 – L1 – SA – Q2 – Business and Organizational Structures and Choices

Identify the option that is NOT one of the six inter-related elements of culture within an organisation.

Which of the following is NOT one of the six inter-related elements of culture within an organisation?
A. Control systems
B. Size of the organisation
C. Stories and myths
D. Symbols
E. Routines and rituals

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You're reporting an error for "BMF – Nov 2020 – L1 – SA – Q2 – Business and Organizational Structures and Choices"

BMF – Nov 2014 – L1 – SA – Q12 – Business and Organizational Structures and Choices

Identifies an element that does not relate to organizational culture.

Organizational culture relates to all of the following EXCEPT
A. Norms
B. Belief
C. Values
D. Change
E. Tradition

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Report an error

You're reporting an error for "BMF – Nov 2014 – L1 – SA – Q12 – Business and Organizational Structures and Choices"

CSME – May 2019 – L2 – Q7 – Corporate Culture and Strategy

Advise management trainees on the role of culture in organizations and analyze stakeholder theory with underpinning considerations.

a) In an attempt to establish the link between culture and ethics as well as between culture and social responsibility, advise a set of management trainees on:
i. The role of culture in an organization or company. (2 Marks)
ii. Outline any FOUR of the SIX inter-related elements of culture suggested by Johnson and Scholes in their idea of the cultural context of ethics. (8 Marks)

b) Since business entities operate within society, the professional accountant is required to know the theories on the responsibilities of a business entity towards the society in which it operates.
Analyse the stakeholder theory of corporate governance and advise on any TWO considerations underpinning this theory. (5 Marks)

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You're reporting an error for "CSME – May 2019 – L2 – Q7 – Corporate Culture and Strategy"

SCS – July 2023 – L3 – Q4 – Controlling Risk

Prepare an internal memo on how SavvyTech's board can show commitment to risk management and create a risk-aware culture.

Essential aspects of risk management and control are the culture within the organisation. The culture within the organisation is set by the board of directors and senior management (the tone at the top), but it should be shared by every manager and employee.

Required:
You are the ‘Risk and Assurance Manager’ of SavvyTech plc with the responsibility of creating a culture of risk awareness in the organisation. Prepare an internal memo for the management team to be discussed with the board of directors on what they must do to show their own commitment to risk management in the things that they say and do.

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You're reporting an error for "SCS – July 2023 – L3 – Q4 – Controlling Risk"

BMF – May 2018 – L1 – SA – Q7 – Management, Individual, and Organizational Behavior

Identifying the level of culture in organizational behavior.

The level of culture in which unconscious beliefs, perceptions, and thoughts reside is known as:
A. Norms
B. Beliefs
C. Values
D. Basic underlying assumptions
E. Behaviors

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You're reporting an error for "BMF – May 2018 – L1 – SA – Q7 – Management, Individual, and Organizational Behavior"

BMF – May 2022 – L1 – SA – Q13 – Management, Individual, and Organizational Behaviour

Identifying a component not included in Schein’s espoused values of culture.

Which of the following is NOT a part of the espoused values of culture as propounded by Schein?
A. Philosophies
B. Ethics
C. Strategies
D. Processes
E. Goals

Login or create a free account to see answers

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You're reporting an error for "BMF – May 2022 – L1 – SA – Q13 – Management, Individual, and Organizational Behaviour"

BMF – Nov 2022 – L1 – SA – Q3 – Management, Individual, and Organisational Behaviour

This question tests knowledge of organizational culture types suited for stable environments.

Which type of culture is best-suited for a large organisation in a fairly stable business environment?
A. Task culture
B. Power culture
C. Boss culture
D. Personal culture
E. Role culture

Login or create a free account to see answers

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You're reporting an error for "BMF – Nov 2022 – L1 – SA – Q3 – Management, Individual, and Organisational Behaviour"

BMF – May 2021 – L1 – SA – Q8 – Management, Individual, and Organisational Behaviour

Identifies which dimension does not belong to Hofstede’s five cultural dimensions of organization culture.

Which of the following is NOT part of the FIVE dimensions to differences in organization culture as propounded by Hofstede?
A. Uncertainty avoidance dimension
B. Medium-termism orientation
C. Power-distance dimension
D. Individualism versus collectivism dimension
E. Masculinity versus femininity

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You're reporting an error for "BMF – May 2021 – L1 – SA – Q8 – Management, Individual, and Organisational Behaviour"

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