- 20 Marks
BMF – Nov 2023 – L1 – SB – Q1 – Management, Individual, and Organisational Behaviour
Define group cohesion and explain the characteristics of an effective team, with brief explanations of several organisational concepts.
Question
According to Cole and Kelly, “An organisation is a group of people with a common purpose who work together to achieve shared goals.”
a. Define the term group cohesion and explain briefly FIVE characteristics of an effective team. (10 Marks)
b. Explain briefly the following concepts:
i. Formal organisation
ii. Organisational structure
iii. Flat organisation
iv. Outsourcing
v. Shared services
(10 Marks)
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