Employee empowerment – NBC Institute

MA – Mar 2024 – L2 – Q2b – Decision making techniques

This question discusses conditions that empower employees and junior managers to make operational decisions under Business Process Re-engineering (BPR).

Question

Business Process Re-engineering (BPR) is the fundamental redesign of workflows and business processes within an organisation. BPR aims to streamline operations, improve outcomes, cut costs, and drive growth in business processes.

Required:
Explain THREE (3) conditions that may empower employees and junior managers to make operational decisions under BPR.

Answer

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Tags: BPR, Decision Making, Employee empowerment, Operational Decisions
Level: Level 2

Topic: Decision making techniques
Series: MAR 2024

MA – May 2020 – L2 – Q2a – Other Aspects of Performance Measurement

Discuss four management concepts that can be used by a management accountant to achieve customer satisfaction.

Question

a) Given the dynamic environment within which organisations operate, the Management Accountant’s role has evolved to include providing information that would assist the firm to design strategies geared towards achieving competitive advantage through sustained customer satisfaction. These strategies target key success factors which include cost efficiency, quality, time, and innovation because of the value placed on them by customers.

Required:

i) Discuss FOUR (4) management concepts that the Management Accountant can use to achieve customer satisfaction. (8 marks)

ii) State FOUR (4) questions that a good decision maker might pose in order to make an assessment of the value of information. (2 marks)

Answer

Find Related Questions by Tags, levels, etc.

Tags: Benchmarking, Customer Satisfaction, Employee empowerment, Management Concepts, TQM, Value chain analysis
Level: Level 2

Topic: Other Aspects of Performance Measurement
Series: MAY 2020

MA – Mar 2024 – L2 – Q2b – Decision making techniques

This question discusses conditions that empower employees and junior managers to make operational decisions under Business Process Re-engineering (BPR).

Question

Required:
Explain THREE (3) conditions that may empower employees and junior managers to make operational decisions under BPR.

Answer

Find Related Questions by Tags, levels, etc.

Tags: BPR, Decision Making, Employee empowerment, Operational Decisions
Level: Level 2

Topic: Decision making techniques
Series: MAR 2024

MA – May 2020 – L2 – Q2a – Other Aspects of Performance Measurement

Discuss four management concepts that can be used by a management accountant to achieve customer satisfaction.

Question

Required:

i) Discuss FOUR (4) management concepts that the Management Accountant can use to achieve customer satisfaction. (8 marks)

ii) State FOUR (4) questions that a good decision maker might pose in order to make an assessment of the value of information. (2 marks)

Answer

Find Related Questions by Tags, levels, etc.

Tags: Benchmarking, Customer Satisfaction, Employee empowerment, Management Concepts, TQM, Value chain analysis
Level: Level 2

Topic: Other Aspects of Performance Measurement
Series: MAY 2020

Question Tag: Employee empowerment

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MA – Mar 2024 – L2 – Q2b – Decision making techniques

This question discusses conditions that empower employees and junior managers to make operational decisions under Business Process Re-engineering (BPR).

MA – May 2020 – L2 – Q2a – Other Aspects of Performance Measurement

Discuss four management concepts that can be used by a management accountant to achieve customer satisfaction.

MA – Mar 2024 – L2 – Q2b – Decision making techniques

This question discusses conditions that empower employees and junior managers to make operational decisions under Business Process Re-engineering (BPR).

MA – May 2020 – L2 – Q2a – Other Aspects of Performance Measurement

Discuss four management concepts that can be used by a management accountant to achieve customer satisfaction.

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Question Tag: Employee empowerment

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MA – Mar 2024 – L2 – Q2b – Decision making techniques

This question discusses conditions that empower employees and junior managers to make operational decisions under Business Process Re-engineering (BPR).

You're reporting an error for "MA – Mar 2024 – L2 – Q2b – Decision making techniques"

MA – May 2020 – L2 – Q2a – Other Aspects of Performance Measurement

Discuss four management concepts that can be used by a management accountant to achieve customer satisfaction.

You're reporting an error for "MA – May 2020 – L2 – Q2a – Other Aspects of Performance Measurement"

MA – Mar 2024 – L2 – Q2b – Decision making techniques

This question discusses conditions that empower employees and junior managers to make operational decisions under Business Process Re-engineering (BPR).

You're reporting an error for "MA – Mar 2024 – L2 – Q2b – Decision making techniques"

MA – May 2020 – L2 – Q2a – Other Aspects of Performance Measurement

Discuss four management concepts that can be used by a management accountant to achieve customer satisfaction.

You're reporting an error for "MA – May 2020 – L2 – Q2a – Other Aspects of Performance Measurement"

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