Question Tag: Change Management

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AAA – Nov 2011 – L3 – SA – Q12 – Audit of IT Systems and Data Analytics

Identifies the appropriate method for transitioning from a manual to a computer-based accounting system.

The method most appropriate for a company to change from a manual-based system to a computer-based accounting system is:

  • A. Direct change over
  • B. Parallel change over
  • C. Vertical change over
  • D. Phased change over
  • E. Pilot change over

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CSME – Nov 2021 – L2 – Q1 – Strategic Implementation

Advise on organizational structures and change management strategies for Bluebird Group Plc's transformation.

Bluebird Group Plc is a Nigerian multinational manufacturing company with head
office in Nigeria and factories in Nigeria, Ghana, Senegal, Cote d‟Ivoire and Mali. The
company produces electrical and electronic appliances which include refrigerators,
washing machines, pressing irons, television sets and cameras. It controls about 10%
of the market for these products in the West African market.
The company hopes to improve on its performance and competitive position over the
next ten years. However, with the COVID-19 pandemic came acceleration of
developments that heralded the fourth industrial revolution (also known as Industry
4.0) which has reshaped the contemporary business environment. Some of the
changes brought about by industry 4.0 include introduction of artificial intelligence,
manufacture of smart home appliances, use of robotic and blockchain technology
which could enable the head office access all enterprise activities across all locations
on real time. Many of the competitors of Bluebird Group have started introducing
these changes into their operations to maintain and improve their competitive
position.
In order to remain competitive and maintain its leadership position in the industry,
the management of Bluebird Group Plc has decided to make requisite changes in all
its operations. Its goal is to improve efficiency, effectiveness, competitiveness,
innovativeness and ability to respond quickly to rapid changes in the business
environment. In order to achieve these, the company hopes to introduce up-to-date
cutting edge technology in its entire value chain. It also hopes to commence
production of smart home appliances to meet growing consumers‟ demand. To this
end, the company has contracted relevant vendors to supply needed equipment for
smart manufacturing and automation. It is anticipated that these changes have to be
supported by needed transformation in the company‟s organisational structure. Also,
the company intends to introduce Just-in-time production system and lean
manufacturing which will enable it produce bespoke appliances for different groups
of consumers. This is more compelling by the need to switch to team-based cross
functional approach in carrying out all its operations.

The company also recognises the need for reskilling of its workers as a fall-out of the
introduction of industry 4.0 to its operations to combat redundancy and reduce
layoffs.
The management of Bluebird Group Plc anticipates that these planned
transformations will make it necessary to take the following steps: Firstly, the
implementation of an effective enterprise-wide risk management strategy to mitigate
the attendant risks that such changes will bring. Secondly, there is the need to
implement an effective change management strategy for the anticipated outcomes to
be realised. The need for this is more evident with fear of retrenchment being
expressed by workers‟ trade unions.
You have just been engaged as a consultant to the company to advise on effective
business process reengineering and change management

Required:
a.
i. Explain briefly suitable organisational structures available to Bluebird Group
Plc. and their respective merits and demerits. (10 Marks)
ii. Advise the management of Bluebird Group Plc. on the best organisational
structure to adopt to achieve its stated objectives. (2 Marks)
b.
i. Explain FOUR Mintzberg‟s organisational configurations. (4 Marks)
ii. Drawing from the Mintzberg organisational configuration model, advise
Bluebird Group on the best organisational configuration to adopt. (3 Marks)
c. From the given scenario, identify the various risks associated with the proposed
changes to Bluebird Group Plc. (5 Marks)
d. Using the Gemini 4Rs Model, suggest to Bluebird Group an effective change
management strategy. (6 Marks)

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BMF – Nov 2014 – L1 – SA – Q12 – Business and Organizational Structures and Choices

Identifies an element that does not relate to organizational culture.

Organizational culture relates to all of the following EXCEPT
A. Norms
B. Belief
C. Values
D. Change
E. Tradition

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BMF – May 2015 – L1 – SA – Q7 – Management, Individual, and Organisational Behaviour

This question focuses on identifying a key instrument used to influence and change organizational culture.

Which of the following is a key instrument in changing organisational culture?

A. Training
B. Team membership
C. MBO Strategy
D. Problem analysis
E. Growth

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SCS – Aug 2022 – L3 – Q6 – Strategy Implementation

Application of Lewin's change model to propose a transformation plan for Bazar's management style from authoritarian to a more open style.

The management style of Bazar is in transition from a somehow authoritarian style described by some managers as almost autocratic and militaristic to a more ‘open’ style that encourages managers and supervisors to seek ideas from staff and to operate in an informal manner.

Required:
Using Lewin’s Model for Managing Change, (unfreeze, change, re-freeze) suggest an approach to introducing planned transformational change in the management style of Bazar.

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SCS – Aug 2022 – L3 – Q1b – Strategy implementation

Explanation of four organizational configurations identified by Mintzberg and their relevance in supporting change management at Bazar.

The organisational structure of Bazar is ‘family centric management’ while not interested
in changing the structure any time soon. It is important to recognise that the most suitable
organisation structure depends partly on circumstances and partly on management
preference. An organisation structure can therefore be changed.
Required: 

Mintzberg identified six different organizational configurations. Explain to Bazar management FOUR (4) of these organizational configurations suitable to support the change management process highlighting the differences.

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SCS – May 2021 – L3 – Q2 – Strategy implementation

Explain the Gemini 4Rs model and how it relates to transformational change within SBL to improve performance.

Edwin is keen that the change in SBL should be transformational. Explain to the board of SBL, using the Gemini 4Rs model, the elements of transformational change by relating it to the case.

(10 marks)

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SCS – May 2021 – L3 – Q1 – Strategy implementation

Explain the skills suggested by the Rosabeth Moss Kanter theory that managers should have to change-adept in order to help improve profitability.

Edwin is concerned that the current skill sets of his directors are not sufficient to drive any change management in SBL. At a discussion during a board meeting, the directors vehemently disagreed.

Required:
Explain to SBL’s board, using the Rosabeth Moss Kanter theory, suggested skills that managers should have in order to change-adept to help improve profit. (10 marks)

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MI – May 2018 – L1 – SA – Q16 – Information Systems

Role of sponsors in change management.

To sponsor change effectively in change management, sponsors must demonstrate authority, accountability, and:
A. Knowledge
B. Involvement
C. Power
D. Currency
E. Training

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MI – Nov 2014 – L1 – SA – Q15 – Information Systems

This question focuses on understanding the concept and principles of change management.

“Change is a constant, inevitable, and beneficial element of a management process.” Which ONE of the following is NOT true of a Change Management Process?
A. Enforcement of Change Management can be effected by education
B. Change must be imposed on clients
C. Impact of change must be measured on schedule and budget
D. Change must be approved by authority
E. Change request must be documented

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AAA – Nov 2011 – L3 – SA – Q12 – Audit of IT Systems and Data Analytics

Identifies the appropriate method for transitioning from a manual to a computer-based accounting system.

The method most appropriate for a company to change from a manual-based system to a computer-based accounting system is:

  • A. Direct change over
  • B. Parallel change over
  • C. Vertical change over
  • D. Phased change over
  • E. Pilot change over

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CSME – Nov 2021 – L2 – Q1 – Strategic Implementation

Advise on organizational structures and change management strategies for Bluebird Group Plc's transformation.

Bluebird Group Plc is a Nigerian multinational manufacturing company with head
office in Nigeria and factories in Nigeria, Ghana, Senegal, Cote d‟Ivoire and Mali. The
company produces electrical and electronic appliances which include refrigerators,
washing machines, pressing irons, television sets and cameras. It controls about 10%
of the market for these products in the West African market.
The company hopes to improve on its performance and competitive position over the
next ten years. However, with the COVID-19 pandemic came acceleration of
developments that heralded the fourth industrial revolution (also known as Industry
4.0) which has reshaped the contemporary business environment. Some of the
changes brought about by industry 4.0 include introduction of artificial intelligence,
manufacture of smart home appliances, use of robotic and blockchain technology
which could enable the head office access all enterprise activities across all locations
on real time. Many of the competitors of Bluebird Group have started introducing
these changes into their operations to maintain and improve their competitive
position.
In order to remain competitive and maintain its leadership position in the industry,
the management of Bluebird Group Plc has decided to make requisite changes in all
its operations. Its goal is to improve efficiency, effectiveness, competitiveness,
innovativeness and ability to respond quickly to rapid changes in the business
environment. In order to achieve these, the company hopes to introduce up-to-date
cutting edge technology in its entire value chain. It also hopes to commence
production of smart home appliances to meet growing consumers‟ demand. To this
end, the company has contracted relevant vendors to supply needed equipment for
smart manufacturing and automation. It is anticipated that these changes have to be
supported by needed transformation in the company‟s organisational structure. Also,
the company intends to introduce Just-in-time production system and lean
manufacturing which will enable it produce bespoke appliances for different groups
of consumers. This is more compelling by the need to switch to team-based cross
functional approach in carrying out all its operations.

The company also recognises the need for reskilling of its workers as a fall-out of the
introduction of industry 4.0 to its operations to combat redundancy and reduce
layoffs.
The management of Bluebird Group Plc anticipates that these planned
transformations will make it necessary to take the following steps: Firstly, the
implementation of an effective enterprise-wide risk management strategy to mitigate
the attendant risks that such changes will bring. Secondly, there is the need to
implement an effective change management strategy for the anticipated outcomes to
be realised. The need for this is more evident with fear of retrenchment being
expressed by workers‟ trade unions.
You have just been engaged as a consultant to the company to advise on effective
business process reengineering and change management

Required:
a.
i. Explain briefly suitable organisational structures available to Bluebird Group
Plc. and their respective merits and demerits. (10 Marks)
ii. Advise the management of Bluebird Group Plc. on the best organisational
structure to adopt to achieve its stated objectives. (2 Marks)
b.
i. Explain FOUR Mintzberg‟s organisational configurations. (4 Marks)
ii. Drawing from the Mintzberg organisational configuration model, advise
Bluebird Group on the best organisational configuration to adopt. (3 Marks)
c. From the given scenario, identify the various risks associated with the proposed
changes to Bluebird Group Plc. (5 Marks)
d. Using the Gemini 4Rs Model, suggest to Bluebird Group an effective change
management strategy. (6 Marks)

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BMF – Nov 2014 – L1 – SA – Q12 – Business and Organizational Structures and Choices

Identifies an element that does not relate to organizational culture.

Organizational culture relates to all of the following EXCEPT
A. Norms
B. Belief
C. Values
D. Change
E. Tradition

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BMF – May 2015 – L1 – SA – Q7 – Management, Individual, and Organisational Behaviour

This question focuses on identifying a key instrument used to influence and change organizational culture.

Which of the following is a key instrument in changing organisational culture?

A. Training
B. Team membership
C. MBO Strategy
D. Problem analysis
E. Growth

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You're reporting an error for "BMF – May 2015 – L1 – SA – Q7 – Management, Individual, and Organisational Behaviour"

SCS – Aug 2022 – L3 – Q6 – Strategy Implementation

Application of Lewin's change model to propose a transformation plan for Bazar's management style from authoritarian to a more open style.

The management style of Bazar is in transition from a somehow authoritarian style described by some managers as almost autocratic and militaristic to a more ‘open’ style that encourages managers and supervisors to seek ideas from staff and to operate in an informal manner.

Required:
Using Lewin’s Model for Managing Change, (unfreeze, change, re-freeze) suggest an approach to introducing planned transformational change in the management style of Bazar.

Login or create a free account to see answers

Find Related Questions by Tags, levels, etc.

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You're reporting an error for "SCS – Aug 2022 – L3 – Q6 – Strategy Implementation"

SCS – Aug 2022 – L3 – Q1b – Strategy implementation

Explanation of four organizational configurations identified by Mintzberg and their relevance in supporting change management at Bazar.

The organisational structure of Bazar is ‘family centric management’ while not interested
in changing the structure any time soon. It is important to recognise that the most suitable
organisation structure depends partly on circumstances and partly on management
preference. An organisation structure can therefore be changed.
Required: 

Mintzberg identified six different organizational configurations. Explain to Bazar management FOUR (4) of these organizational configurations suitable to support the change management process highlighting the differences.

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You're reporting an error for "SCS – Aug 2022 – L3 – Q1b – Strategy implementation"

SCS – May 2021 – L3 – Q2 – Strategy implementation

Explain the Gemini 4Rs model and how it relates to transformational change within SBL to improve performance.

Edwin is keen that the change in SBL should be transformational. Explain to the board of SBL, using the Gemini 4Rs model, the elements of transformational change by relating it to the case.

(10 marks)

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SCS – May 2021 – L3 – Q1 – Strategy implementation

Explain the skills suggested by the Rosabeth Moss Kanter theory that managers should have to change-adept in order to help improve profitability.

Edwin is concerned that the current skill sets of his directors are not sufficient to drive any change management in SBL. At a discussion during a board meeting, the directors vehemently disagreed.

Required:
Explain to SBL’s board, using the Rosabeth Moss Kanter theory, suggested skills that managers should have in order to change-adept to help improve profit. (10 marks)

Login or create a free account to see answers

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MI – May 2018 – L1 – SA – Q16 – Information Systems

Role of sponsors in change management.

To sponsor change effectively in change management, sponsors must demonstrate authority, accountability, and:
A. Knowledge
B. Involvement
C. Power
D. Currency
E. Training

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MI – Nov 2014 – L1 – SA – Q15 – Information Systems

This question focuses on understanding the concept and principles of change management.

“Change is a constant, inevitable, and beneficial element of a management process.” Which ONE of the following is NOT true of a Change Management Process?
A. Enforcement of Change Management can be effected by education
B. Change must be imposed on clients
C. Impact of change must be measured on schedule and budget
D. Change must be approved by authority
E. Change request must be documented

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