- 20 Marks
BMF – May 2024 – L1 – SB – Q6 – Communications in Business
Discussion on formal communication, attributes of an effective communication system, and characteristics of effective and bad reports.
Question
Managers that do not design effective communication models risk the long-run survival of their organisations.
a. Define the term “Formal communication.” (2½ Marks)
b. State FIVE attributes of an effective communication system. (7½ Marks)
c. List SIX features of effective reports. (6 Marks)
d. State FOUR features of bad reports. (4 Marks)
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